In this blog post, we will guide you step by step to complete the online check-in for your reservation with us in a simple and fast way.
WHY SHOULD I DO IT?
In accordance with Royal Decree 933/2021, of October 26, all guests are required to provide their personal data for registration in the Police system of the Generalitat – Mossos d’Esquadra. The information collected will be treated in accordance with data protection regulations and will be used exclusively to comply with applicable legal obligations. To comply with these regulations: · Registration obligation: It is essential that all guests over 14 years of age provide a valid identification document (DNI, NIE or passport) before entering the accommodation. For minors, the responsible guardian must sign indicating the relationship. · Registration method: The check-in process must be done online before arrival through the link sent by email within the GUEST AREA. · Access condition: Failure to comply with this requirement may result in delays in access to the accommodation.
HOW SHOULD I DO IT?
Once you receive the email to check-in online, you must access the indicated website: https://guests.net2rent.com/guests/?a=309
The page shown in the image will appear: you must enter the data indicated in the email.
After logging in with your details, the following screen will appear. You must click on “Check-in online”. On this page you can also check the total payment and pay the outstanding amount.
When you click on it, a screen will appear for you to fill in all your details. First, you must indicate the reservation holder by selecting “I am the reservation customer”.
You can then proceed to fill in all the guests’ details.
Once all the information is complete, you must sign. After signing and verifying that the information is correct, you must click “Next”.
Once you have completed all your guests’ details, you can add any comments you wish to include in your reservation.
If this is not the case, you must accept the rental conditions and, once accepted, click “SEND CHECK-IN”.
WHAT IF WE ARE A LARGE GROUP?
If you are a large group and want to share the link to complete the details, no problem. You can log in with the same details and press “Next until the next guest appears to complete it.
HOW DO I KNOW IF I DID IT RIGHT?
Once you have completed check-in, you will receive an email confirming that online check-in has been completed.
WHERE SHOULD I CONTACT IF I HAVE QUESTIONS?
Please feel free to send us an email or WhatsApp message with your name and reservation number, along with your enquiry. We will be happy to assist you and help you with whatever you need. Email: info@roses.net Phone: +34 972 980 980 WhatsApp only: WhatsApp Contact
